Refund policy

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Refund policy

Colla.Team service fees are non-refundable. Colla.Team shall refund an Employer's most recent Success Fee if the Employer notifies Colla.Team and the following conditions are met:

  • In the case of multiple payments, Colla.Team will only keep the full-payment and will reimburse the rest.
  • The full success fee and any applicable late fee were paid in full by the employer within the payment term, and no late fee was ever accrued.