Hiring the Right Talent @ Colla Team

A1-11, No. 699 Glomac Damansara, Jalan Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malay

ICadet (Non-IT)


7 months ago 5 3 4289

Company background

Our core mission is to empower business innovation and growth with technology. Digital transformation has been a major focus for all businesses around the globe for the past decade. As an experienced and leading technology concierge in town, we hear your needs and we are ready to assist you in the integration and implementation of digital technology into all areas of your business, fundamentally reforming your operations and improving the way you deliver services and values to your customers. VLAN Asia provides the best IR4.0 experience in Cloud Computing, Business Intelligence, Cybersecurity, and Systems Integration. We specialize in providing online productivity tools, cloud server hosting, administrative software, managed services, and even customized cloud solutions that would best suit your needs.

Job Description

  • Communicate fluently to understand customer needs, address questions, and provide accurate information about products, services, and company policies.
  • Proactively engage with customers to build relationships, promote loyalty, and gather information about their needs and preferences.
  • Provide feedback to the team lead or supervisor regarding recurring issues or potential improvements in processes, products, or services to enhance the overall customer experience.
  • Conduct product demonstrations, explaining features, and highlighting benefits to help customers make informed purchasing decisions.
  • Stay updated on the latest trends, developments, and product releases in the IT industry.
  • Coordinate project management activities, resources, and information.

Job Details

Job Requirements

  • High school or bachelor's degree or comparable sector (preferable)
    • Excellent communication, organisation, and time management. 
      • Basic Management knowledge. 
        • Microsoft Office and applications proficient
          • Customer service, collaboration, and problem-solving skills
            • Gentle, adaptive, detail-oriented, and professional