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Hiring the Right Talent @ Colla Team

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RM2800 - RM5600/month
Full Time
No 29-2, Jalan Manis 3, Taman Segar, Cheras, 56100 Kuala Lumpur

Customer Service Executive

TalentConsult

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1 year ago 20 0 3142

Company background

Our purpose for this foundation is solely to solve the insufficiency or misplacing of talent in workforce. The established of TalentConsult response of demands to a more flexible, cost effective and tailored recruitment service. The trio has grown the business and supported by a dedicated mature team of Consultants. In TalentConsult, our team consists of multicultural consultants having diverse background and different races. Nevertheless, our team also has strong backup support as in we have large networking system in the presence of multi project ongoing at the same time.

Job Description

      • Answering client correspondences through email, live chat, and by phone.

      • Filing customer records, including contact information, purchases and billings.

      • Conducting surveys and writing reports based on customer feedback on products and services.

      • Providing customers with clear instructions to resolve issues.

      • Rerouting customer calls to other departments when advanced solutions are needed.

      Job Details

      Junior Executive
      Full Time
      Higher Secondary/STPM/"A" Level/Pre-U
      Customer Services

      Job Requirements

      Skills Needed: 

      - Communication Skill

      - Problem Solving 

      - Stress Management 

      - Leadership 

      - Effective Listening 

      - Adaptability 

      - Emotional Intelligence 

      - Time Management 

      Requirements:

      - 22 - 35 Malaysian CHINESE (Mandarin Speaker ONLY)

      ???? AT least SPM certificate with one year working experience 

      ???? Diploma / Degree are welcome

      ???? Fluent in Mandarin (traditional) and English 

      ???? Able to speak Cantonese will be best 

      ???? Rotation shift (Morning, Afternoon, Night)

      ???? Welcome Immediate Joiner 

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