Hiring the Right Talent @ Colla Team

Part Time (Freelancer)
99-3, Jalan USJ21/10, Subang Jaya, Malaysia

Customer Service (Mandarin)

Straqta Property Management

11 months ago 1 47 5097

Company background

Specializing in maintenance & management of property with personalizing touch to your needs.

Job Description

  • Communicate fluently in Mandarin to understand customer needs, address questions, and provide accurate information about products, services, and company policies.
  • Proactively engage with customers to build relationships, promote loyalty, and gather information about their needs and preferences.
  • Provide feedback to the team lead or supervisor regarding recurring issues or potential improvements in processes, products, or services to enhance the overall customer experience.

Job Details

Job Requirements

  • High school diploma or equivalent; further education preferred.
  • Strong Mandarin writing and speaking abilities.
  • Experience in customer service or similar sector desired.
  • Strong interpersonal skills and capacity to adjust communication style to consumer characteristics.