Specializing in maintenance & management of property with personalizing touch to your needs.
Job Description
Communicate fluently in Mandarin to understand customer needs, address questions, and provide accurate information about products, services, and company policies.
Proactively engage with customers to build relationships, promote loyalty, and gather information about their needs and preferences.
Provide feedback to the team lead or supervisor regarding recurring issues or potential improvements in processes, products, or services to enhance the overall customer experience.