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Hiring the Right Talent @ Colla Team

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enfrasys.com
RM3000 - RM3500/month
Full Time
Petaling Jaya

Adoption & Change Management Executive

Enfrasys Consulting Sdn Bhd

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1 year ago 1 0 8

Company background

We are a consulting company that offers Cloud Solutions, taking into account the needs of businesses, people and technologies. We leverage our skills in Information Technology to help streamline processes to deliver greater efficiency. ENFRASYS group of companies consist of Enfrasys Consulting Sdn Bhd - A Microsoft Malaysia Partner of the Year Award-Winning consulting company, operating since 2010 Enfrasys Solutions Sdn Bhd - A recognized Microsoft license provider, operating since 2003

Job Description

  • Design and Conduct Office 365 training session covering various applications.
  • Facilitate session, address queries and prepare POE (Proof of Execution) report.
  • Assist new customers with onboarding and provide ongoing guidance.
  • Develop adoption plans to ensure successful implementation across the organization.
  • Create comprehensive training materials, including guides, videos, and communication tools.
  • Monitor and report adoption progress, suggesting areas for improvement.
  • Stay updated on Office 365 updates and incorporate them into training.
  • Provide valuable feedback to the internal team and assist with technical troubleshooting.

Job Details

Junior Executive
Full Time
Bachelor's Degree/Post Graduate Diploma/Professional Degree
Training Coordinator

Job Requirements

  • Bachelor's Degree in IT, Computer Science, or Software Engineering required.
  • Strong communication and interpersonal skills for building customer and internal relationships.
  • Excellent problem-solving skills to address customer challenges effectively.
  • Proficiency in data analysis, identifying trends, and finding improvement opportunities.
  • Ability to work independently, manage multiple tasks, and maintain a positive attitude under pressure

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